FAQs

Our top frequently asked questions from bed owners.

• Why can't I feel the relaxation?
• My sleep data is incorrect/missing.
• I can't connect to my bed.
• What happens to my bed if the power goes out?
• My wake motion isn't working.
• My dog sleeps in the bed with me, will that affect my sleep data?
• Is Bryte Balance the Same As The Mattress I Slept on During My Hotel Stay?
• What is the warranty?
• Do I need a boxspring?
• Does each sleeper need an account?
• What is the "comfort tailoring" process?
• How long does it take to adjust the firmness?
• What devices are compatible with your app and bed?
• What sizes do you offer?
• What is the delivery process?