---
title: Fixing Incorrect Sleep Data Issues | Bryte
description: We're sorry you are experiencing issues with your sleep data.
---
[Skip to content](https://kb.bryte.com/knowledge/my-sleep-data-is-incorrect#main-content)
English
Show submenu for translations
[Contact us](https://kb.bryte.com/knowledge/kb-tickets/new?hsLang=en)
![BryteLogo\_flat\_light-1.png\]](https://kb.bryte.com/hs-fs/hubfs/BryteLogo_flat_light-1.png?height=50&name=BryteLogo_flat_light-1.png)
Open main navigation
Close main navigation
- English
Show submenu for translations
- [Contact us](https://kb.bryte.com/knowledge/kb-tickets/new)
This is a search field with an auto-suggest feature attached.
- There are no suggestions because the search field is empty.
1. [Support](https://kb.bryte.com/knowledge?hsLang=en)
2. [FAQs](https://kb.bryte.com/knowledge/faqs?hsLang=en)
# Fixing Incorrect Sleep Data Issues | Bryte
## We're sorry you are experiencing issues with your sleep data.
First, sometimes pets sleeping in bed can skew the sleep data for sleepers.
Second, ensure that your bed is connected to WiFi. Do so by selecting settings, selecting your bed from the 'Beds' list, and make sure you have WiFi information and good signal strength.
If you do not have pets on your bed and your WiFi is strong, please submit a help ticket so we may assist you further. To do so, select settings \> 'Help & Support' \> 'Contact Support'.
- [Bryte Balance Signature](https://kb.bryte.com/knowledge/bryte-balance-signature?hsLang=en#main-content)
- [Balance Bed App](https://kb.bryte.com/knowledge/bryte-balance-signature?hsLang=en#balance-bed-app)
- [Setup and Troubleshooting](https://kb.bryte.com/knowledge/bryte-balance-signature?hsLang=en#setup-and-troubleshooting)
- [Owner's Manual](https://kb.bryte.com/knowledge/bryte-balance-signature?hsLang=en#owners-manual)
- [Sleep Concierge FAQs](https://kb.bryte.com/knowledge/bryte-balance-signature?hsLang=en#sleep-concierge-faqs)
- [Bryte Balance PRO Series](https://kb.bryte.com/knowledge/bryte-balance-pro-series?hsLang=en#main-content)
- [Advanced Personalization](https://kb.bryte.com/knowledge/bryte-balance-pro-series?hsLang=en#advanced-personalization)
- [For hotels](https://kb.bryte.com/knowledge/for-hotels?hsLang=en#main-content)
- [Bryte Balance](https://kb.bryte.com/knowledge/for-hotels?hsLang=en#bryte-balance)
- [FAQs](https://kb.bryte.com/knowledge/faqs?hsLang=en)
- [Advanced Personalization](https://kb.bryte.com/knowledge/advanced-personalization?hsLang=en)
- [Adjustable Base](https://kb.bryte.com/knowledge/adjustable-base?hsLang=en)
[](https://www.bryte.com/)
Copyright © 2026, Bryte