IT - Top 5 things you need to know about Bryte Balance in your hotel.
- The Bryte Balance must maintain a connection to WiFi at all times.
- The mattress will still rebalance and maintain preferred firmness if the WiFi goes down. The guest will be unable to make any firmness changes, run Somnify, or set a wake assist if the WiFi is down.
- Bryte recommends a dedicated network for its mattresses. The network must not have a splash page and must be password protected. See IT requirements here.
- Bryte will leave an Admin App tablet for your use. This app can do the following:
- View the online/offline status of each room.
- Change bed location, if you ever need to move the mattress to a different room.
- Change bed wifi, if you ever change wifi network.
- Run health check diagnostic on the mattress.
- Upload logs from the mattress for Bryte to assess.
- Factory reset mattress.
- Bryte maintains privacy with all guests, no personal information is ever stored unless a guest chooses to create a Bryte account.