---
title: "IT: Operating The Bryte Balance Bed in Hotels | Bryte"
description: Top 5 things IT should know about having a Bryte bed in their hotel.
---
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1. [Support](https://kb.bryte.com/knowledge?hsLang=en)
2. [For hotels](https://kb.bryte.com/knowledge/for-hotels?hsLang=en)
3. [Bryte Balance](https://kb.bryte.com/knowledge/for-hotels?hsLang=en#bryte-balance)
# IT: Operating The Bryte Balance Bed in Hotels | Bryte
1. The Bryte Balance must maintain a connection to WiFi at all times.
2. The mattress will still rebalance and maintain preferred firmness if the WiFi goes down. The guest will be unable to make any firmness changes, run Somnify, or set a wake assist if the WiFi is down.
3. Bryte recommends a dedicated network for its mattresses. The network must not have a splash page and must be password protected. [See IT requirements linked here](https://kb.bryte.com/hubfs/Bryte%20Hospitality%20IT%20Requirements%20-%20v5%20(1).pdf?hsLang=en).
4. Bryte will leave an Admin App tablet for your use. This app can do the following:
1. View the online/offline status of each room.
2. Change bed location, if you ever need to move the mattress to a different room.
3. Change bed wifi, if you ever change wifi network.
4. Run health check diagnostic on the mattress.
5. Upload logs from the mattress for Bryte to assess.
6. Factory reset mattress.
5. Bryte maintains privacy with all guests, no personal information is ever stored unless a guest chooses to create a Bryte account.
- [Bryte Balance Signature](https://kb.bryte.com/knowledge/bryte-balance-signature?hsLang=en#main-content)
- [Balance Bed App](https://kb.bryte.com/knowledge/bryte-balance-signature?hsLang=en#balance-bed-app)
- [Setup and Troubleshooting](https://kb.bryte.com/knowledge/bryte-balance-signature?hsLang=en#setup-and-troubleshooting)
- [Owner's Manual](https://kb.bryte.com/knowledge/bryte-balance-signature?hsLang=en#owners-manual)
- [Sleep Concierge FAQs](https://kb.bryte.com/knowledge/bryte-balance-signature?hsLang=en#sleep-concierge-faqs)
- [Bryte Balance PRO Series](https://kb.bryte.com/knowledge/bryte-balance-pro-series?hsLang=en#main-content)
- [Advanced Personalization](https://kb.bryte.com/knowledge/bryte-balance-pro-series?hsLang=en#advanced-personalization)
- [For hotels](https://kb.bryte.com/knowledge/for-hotels?hsLang=en#main-content)
- [Bryte Balance](https://kb.bryte.com/knowledge/for-hotels?hsLang=en#bryte-balance)
- [FAQs](https://kb.bryte.com/knowledge/faqs?hsLang=en)
- [Advanced Personalization](https://kb.bryte.com/knowledge/advanced-personalization?hsLang=en)
- [Adjustable Base](https://kb.bryte.com/knowledge/adjustable-base?hsLang=en)
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