Bryte Balance
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      Bryte Balance Hotel FAQs

      Operational FAQ:

      • What happens if the bed loses power?
        • The bed will stay at the setting it was set to, but will not have rebalancing or the ability to use the features through the app.
      • What happens if it disconnects from wifi?
        • The bed will still rebalance throughout the night and stay at its setting, but the guest will not be able to make changes or use BryteWaves.
      • Can guests choose to control the entire bed?
        • Yes! Your guest will have the option to control the left, right, or both sides during the setup process.
      • What does the setup process look like? Is it user-friendly?
        • We strive to make our guest app as user-friendly as possible. Your guest simply scans the QR code by the bed, answers a few questions about their sleep preferences, and that's it!
      • If a guest receives an error code, what should they do?
        • Ask them to refresh the page, if that does not work, they should rescan the QR code.