1. Support
  2. Bryte Balance
  3. Setup and Troubleshooting

Bed setup failed?

We are having trouble setting up your bed.

Please ensure the following and try again:

  • The bed is plugged in, and the green light on the power bar is lit
  • You are in the same room as your bed
  • You have downloaded the correct Bryte app (Brown app with a white 'B')

If the problem persists, please unplug the bed, plug it back in, and wait 3-5 minutes. Then, try again. 

If you are still having trouble, please email hello@bryte.com.